The hotel offers amenities for your comfortable stay and unforgettable experiences
Serene Poolside
“The pool area was a standout feature, providing a peaceful escape from the crowded beaches.” view full review
Immaculate Rooms
“My room was impeccably clean and quiet, offering a perfect retreat after a long day.” view full review
Delicious Treats
“Loved the ice cream shop next door, making my walks to the beach even more enjoyable with a sweet treat.” view full review
Accessible Spaces
“The inner courtyard was delightfully accessible and quiet, providing a restful atmosphere.” view full review
General
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
Currency exchange
Sports & Fitness
Tennis court
Dining
Bar/ Lounge area
Spa & Leisure
Outdoor swimming pool
Garden area
Room features
Air conditioning
Sitting area
Bathroom
Free toiletries
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Show more
Location
Av. Costera Miguel Aleman 127,
Acapulco,
Mexico,
39670,
Guerrero
Map view
street view
Av. Costera Miguel Aleman 127,
Acapulco,
Mexico,
39670,
Guerrero
City landmarks
Beach
Playa Condesa
1.4
km
Avenida Costera Miguel Aleman
1.2
km
Barra de Coyuca
740 m
Av Costera Miguel Alemán S/N
Diana the Huntress
1.8
km
Isla El Morro
790 m
Av Costera Miguel Aleman
Parque De La Reina
1.7
km
Avenida Costera Miguel Aleman s/n Frente a Playa Hornos
Parque Papagayo
990 m
Beach
Playa El Morro
810 m
Av Niños Heroes de Veracruz 27
Papagayo Park
1.7
km
Park
Parque Ignacio Manuel Altamirano
1.0
km
Fraccionamento Magallanes
740 m
Condesa Beach
1.0
km
Magallanes
Playa Magallanes
810 m
Mall
Yak Galerias Diana
1.9
km
Museum
Acapulco Historical Museum of Fort San Diego
2.9
km
Beach
Playa Hornos
1.7
km
Av Costera 101
Paradise Bungy Acapulco
1.2
km
Parque Ignacio Manuel Altamirano
Parque Papagayo Acapulco
1.2
km
Av Costera Miguel Alemán 1264
Playa Papagayo
1.7
km
Beach
Playa Tamarindos
1.7
km
Club Deportivo La Condesa Calle Roca Sola 17 Zona Dorada La Condesa
El Fuerte del Virrey Museo & Gourmet
1.4
km
Event hall
Acapulco Convention Center
3.2
km
Durango s/n
Progreso Park
1.8
km
Park
House of Culture
3.1
km
Museum
La Quebrada
4.3
km
Zocalo de la Ciudad Costera Miguel Alemán
La Catedral
2.8
km
Av. Costera Miguel Alemán
Papagayo Adventure
2.8
km
Nearby
Shopping Area
Galerias Acapulco
490 m
Craft Market El Pueblito
460 m
Shopping Area
Plaza Bahia
550 m
Restaurants
100% Natural
110 m
Avenida Costera Miguel Aleman 200 Fracc. Magallanes Interior 34
El Chaneque
200 m
Hernan Cortes
El Coco Loco
70 m
Fracc. Hernan Cortes SN
El Morrito
160 m
Hernan Cortez Fracc. Magallanes
El Jacalito
260 m
1/2 block off Costera
El Zorrito
280 m
Costera Miguel Aleman
Buzo's Restaurant Bar
630 m
Calle Cristobal Colon 35
La Casa de Tere
560 m
Calle Alonson Martin 1721
Primos Restaurante Bar & Pizza
330 m
Avenida Costera Miguel Aleman 149 Ubicado en frente a la Grand Plaza Galerías
Fisher's Acapulco
530 m
Avenida Costera Miguel Aleman No. 1926 Local T2
El Fogon
520 m
Costera Miguel Aleman 44
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining options
Room for improvement in service preparation
7.4/10
Very good
Rooms
6.6
Location
8.1
Service
7.3
Dining
7.2
Guest reviews
7.4/10
based on 12 reviews
3.5/5
based on 40 reviews
6.9
6.9/10 based on 65 reviews
#39 of 198 hotels in Acapulco based on Tripadvisor
Paul
United States,
June
2024
7.0/10
I had a mixed experience at this hotel. The rooms were spacious and clean, with the convenience of a pull-out couch and two separate sleeping areas, but there were some maintenance issues like the falling ceiling. The service seemed welcoming, though there were some lapses in preparedness for critical situations. The location was excellent, close to vibrant clubs and with a pleasant pool and garden, yet the noise from a nearby bar was a downside. The dining options catered mainly to Mexican cuisine, which may not suit all tastes.
Rooms
7.0
The spacious rooms were pretty clean, offering a pull-out couch and two separate sleeping areas.
Service
6.0
The service was welcoming but may need improvement in preparedness for critical scenarios.
Location
8.0
The hotel's location was excellent, close to lively clubs and with a nice pool and garden, yet affected by noise from a nearby bar.
Dining
7.0
The dining experience catered primarily to Mexican cuisine, offering a taste of local flavors.
Facilities
7.0
The facilities provided were decent and met basic needs.
Clark
United States,
May
2024
7.6/10
The hotel offers a spacious room with a pull-out couch and two beds in a separate bedroom area, which was pretty clean. It overlooks the garden area and pool at La Palapa. The service was wonderful and helpful, although there seemed to be a lack of preparation for critical scenarios. The location is excellent, very close to all the hottest clubs on the Costera across a little side street from the Plaza Bahia Mall. The dining experience caters to Mexicans, providing an authentic experience. Overall, it's a great value for money with a few minor drawbacks.
Rooms
8.0
The room was spacious and clean, overlooking the garden and pool area. Very comfortable with the extra pull-out couch.
Service
7.0
The service was friendly and helpful, although there was room for improvement in critical scenario preparation.
Location
9.0
The hotel's location is excellent, close to all the hottest clubs and across from the Plaza Bahia Mall. A very convenient spot.
Dining
7.0
The dining experience caters to Mexican tastes, offering an authentic culinary experience.
Facilities
7.0
The facilities were adequate, but some room for enhancement could make the stay even more enjoyable.
Great location
Limited dining options
Ken
United States,
February
2024
6.0/10
The hotel has a great location, with the rooms overlooking the tennis courts instead of the garden area and falling ceiling. Despite this, the service was very nice and helpful, although it seemed they were prepared for critical scenarios. The location is quite nice, close to a bar with music and pet-friendly options. The dining experience caters well for Mexicans, offering a genuine experience and fresh, made-from-scratch pizza. However, the rooms falling apart and overlooking the wrong area were disappointing.
Rooms
5.0
The room was falling apart, overlooking the tennis courts instead of the garden area, with a pull-out couch.
Service
8.5
The service was very nice and the staff seemed prepared for critical scenarios.
Location
7.0
The location is quite nice, close to a bar with music and pet-friendly options.
Dining
8.0
The dining experience caters well for Mexicans, offering an authentic experience and fresh-made pizza.
Facilities
5.0
The facilities were average, with rooms in need of maintenance.
friendly staff
falling ceiling
Benjamin
United States,
January
2024
6.8/10
The hotel has a retro 70s style with spacious rooms that are kept very clean, but some aspects could be improved. The service is friendly and local, though not fully prepared for all scenarios. The location is excellent, near the bay and Plaza Bahia Mall, with some noise from nearby bars. The dining options are Mexican-focused, offering authentic dishes. The facilities are adequate, but with room for enhancement.
Rooms
7.0
The rooms have a retro 70s style, spacious and kept very clean.
Service
6.0
The service is friendly and local, but with room for improvement in handling critical scenarios.
Location
8.0
The hotel's location is excellent, near the bay and Plaza Bahia Mall, though some noise from nearby bars can be heard.
Dining
7.0
The dining caters for Mexicans, providing an authentic experience, but may not suit all tastes.
Facilities
6.0
The facilities are decent, though there is room for enhancement.
Dave
United States,
January
2024
8.2/10
My stay at the hotel was remarkable. The rooms were spacious, with a pull-out couch and two beds in a separate bedroom area, overlooking the tennis courts. The service was exceptional, with warm and helpful staff always ready to fix any issues. The location, by the bay and close to all the hottest clubs, was excellent. The dining experience offered traditional dishes for a taste of authentic Mexican cuisine.
Rooms
8.0
The room was spacious and comfortable, with a lovely view of the tennis courts.
Service
9.0
The service was top-notch, with very friendly and helpful staff.
Location
9.0
The hotel's location by the bay and next to the Copa was quite nice, offering easy access to the hottest clubs.
Dining
7.0
The dining experience catered well to Mexican cuisine enthusiasts with its traditional dishes.
Facilities
8.0
The facilities were modern and convenient for guests.
Harold
United States,
January
2024
7.8/10
I absolutely loved my stay at La Palapa. The rooms were spacious and comfortable, but the noise from the nearby bar was a bit of a downside. The service was friendly and prepared for any situation. The location was excellent with a lovely pool and garden area, although the noise from the bar could be heard down to the beach. The dining experience was good for authentic Mexican cuisine, especially the local fruits. The facilities were adequate overall.
Rooms
8.0
The room was spacious with a pull-out couch and two beds in a separate bedroom area.
Service
7.0
The service was very nice overall.
Location
9.0
The location is excellent, with a nice pool and garden area, although the noise from the bar could be heard down to the beach.
Dining
8.0
The dining experience caters well for authentic Mexican cuisine.
Facilities
7.0
The facilities were quite nice.
Alison
United States,
December
2023
7.4/10
The hotel is conveniently located right on the beach, with clean and quiet rooms. The service was very nice, but there seemed to be a lack of preparation for critical scenarios. The dining options cater mainly to Mexicans, offering a taste of authentic cuisine. The facilities are well-maintained, although there are some issues to consider regarding value for money.
Rooms
7.0
The rooms are small but kept very clean.
Service
8.0
The service was very nice, but there seems to be a lack of preparation for critical scenarios.
Location
9.0
The location is excellent, right on the beach with easy access to bars and music venues.
Dining
7.0
The dining experience caters mainly to Mexicans, providing an authentic culinary experience.
Facilities
6.0
The facilities are adequate but may not offer the best value for money.
Robert
United States,
November
2023
7.4/10
I had a mixed experience at the hotel. The rooms, although spacious with a pull-out couch and two beds in a separate bedroom area, were a bit disappointing compared to my previous stays. The service was wonderful and helpful, but it seemed unprepared for critical scenarios. The location was quite nice, close to the beach and all the hottest clubs, though not all bars were all-inclusive. The dining, particularly catering to Mexicans, was satisfactory with a real Speedy Gonzalez experience, but lacking variety for others.
Rooms
7.0
The room overlooking the garden and pool area was spacious with a pull-out couch and two beds in a separate bedroom area.
Service
8.0
The service was wonderful and helpful, but it didn't seem to be prepared for critical scenarios.
Location
8.0
The location was nice, being close to the beach and all the hottest clubs, but not all bars were all-inclusive.
Dining
7.0
The dining experience was tailored for Mexicans, offering a real Speedy Gonzalez experience.
Facilities
7.0
The facilities were satisfactory, but there is room for improvement.
Samuel
United States,
November
2023
6.4/10
The hotel had a fantastic location close to the beach and some restaurants. The rooms were not as clean as expected, and the service was friendly but lacking preparation for critical scenarios. The dining experience catered mainly to locals. On the positive side, the location allowed pets for free, and the facilities were good, including a pull-out couch in a separate bedroom area.
Rooms
5.0
The rooms were not as clean as expected and had one bed too many.
Service
6.0
The service was friendly but seemed unprepared for critical situations.
Location
7.0
The hotel's location close to the beach was a plus, but some noise from a nearby bar could be heard.
Dining
6.0
The dining experience primarily catered to local tastes.
Facilities
8.0
The hotel had good facilities, including a pull-out couch in a separate bedroom area.
Victor
United States,
September
2023
7.4/10
I enjoyed my stay at the hotel despite some drawbacks. The location was excellent, close to the beach and the Plaza Bahia Mall. The rooms were pretty clean and comfortable, although some had a view of a busy street. The service was friendly and helpful, but there were some issues with readiness for critical scenarios. The dining options catered well to Mexican tastes, offering an authentic experience. The facilities were decent, but a bit lacking in some areas.
Rooms
7.0
The rooms were pretty clean and fairly comfortable, but some had views of a busy street which was not so pleasant.
Service
7.0
The local staff were very friendly and helpful, which was a big plus. However, there seemed to be a lack of preparedness for critical situations.
Location
9.0
The hotel's location is excellent, just across from the Plaza Bahia Mall, and a short walk to the beach. It's a convenient spot for exploring Acapulco.
Dining
7.0
The dining options catered mainly to Mexican tastes, offering an authentic experience. However, if you're not into Mexican cuisine, the choices might be limited.
Facilities
7.0
The hotel facilities were decent overall, but there were some areas that could use improvement to enhance the guest experience.
Caroline
United States,
September
2023
8.0/10
A cozy hotel with spacious rooms, excellent service, and a nice location near a mall and the bay. The dining offers authentic Mexican cuisine but is limited. The facilities are well-maintained, but the hotel may not be fully prepared for critical scenarios.
Rooms
8.0
The room was spacious with a pull-out couch, and two beds in a separate bedroom area, reminiscent of a 70s style.
Service
9.0
The service was wonderful and helpful, with very friendly staff.
Location
8.0
The hotel is across a little side street from the Plaza Bahia Mall and by the bay, offering a nice pool and garden filled with cats.
Dining
7.0
The dining caters to Mexicans, providing an authentic experience; however, the options may be limited.
Facilities
8.0
The hotel facilities are satisfying, offering a nice pool and garden area.
Jon
United States,
August
2023
6.4/10
The hotel provided a spacious room with a pull-out couch and two beds in a separate bedroom area, though the conditions were terribly disgusting; I'm surprised we didn't get sick. The ceiling was also falling out, which was concerning.
Rooms
5.0
The room was spacious but terribly disgusting. The condition of the room was surprising, and the falling ceiling was a worrying issue.
Service
7.0
The service was friendly and helpful. The staff seemed prepared for critical scenarios, but there were cleanliness issues.
Location
6.0
The hotel is located in Mexico City and Cuernavaca, offering a nice pool and garden full of cats. However, there were cleanliness concerns and issues with the nearby clubs.
Dining
8.0
The dining experience caters to Mexicans, providing an authentic Speedy Gonzalez experience.
Facilities
8.0
The hotel offers facilities suitable for catering to Mexicans, including sliced tropical fruits and nice ambiance.
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